CDCP Coverage During the Canada Post Strike (Step by Step)

The nationwide Canada Post strike, organized by the Canadian Union of Postal Workers (CUPW), has now shifted into rotational strikes in specific regions. As a result, some mail is moving again, but delays are still very likely. If you are waiting for your CDCP (Sun Life) membership card, this delay can affect you. Many patients are expecting their welcome package in the mail, yet these items may be held in postal warehouses until the strike in their region ends.  

Can you still get CDCP covered dental services without a physical card?

Yes, you can. Dental clinics can verify your CDCP coverage through the Sun Life call center before treatment. Because of this, you do not need to wait for the physical card to receive care.  

What steps should you take?

1. Call the Sun Life CDCP Call Center:

Confirm your membership status by calling 888-888-8110.

2. Ask for the important details:

You will normally receive the following information:

• Insurance policy number
• Member ID
• Coverage start date

These three items are enough for dental clinics to verify your eligibility and process your visit under CDCP, even without having a physical card in hand.

3. Contact your dental office before your appointment:

Ask them to verify your coverage with Sun Life in advance, so treatment can proceed smoothly.  

4. Bring any supporting documents:

If you have your eligibility letter, reference number, or confirmation email, bring them with you for easier verification.  

Getting care in Vancouver

The Art of Smile Dental Clinic in Downtown Vancouver can verify your CDCP coverage electronically, even if your physical card has not arrived yet. This means your dental care does not need to be delayed.

You do not have to wait for the postal strike to end. Your insurance coverage is already active, and our team can help you move forward with treatment.

📞 Call us today at (604) 449-9699

to confirm your eligibility and book your appointment.